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Invictus Globe has partnered with LG Electronics to maximize the lifecycle of the UltraFine lineup of displays specifically designed for Apple computers by providing reliable repair & refurbishment services.

Challenge

LG’s inventory of returned products from several domestic and international locations required repair & refurbishment services; however, the process was costly and inefficient as products were scattered around the world.

Solution 1

Optimized a reverse logistics process and initiated a repair solution by procuring returned products in bulk and facilitating a global return center.

Solution 2

Provided cost-effective, quality repair & refurbishment services to the customer.

Solution 3

Implemented a refurbishment process in which an average of 700+ units are factory reconditioned and remarketed on a monthly basis.

Results

Invictus Globe receives entire RMA’s issued by both LG and Apple globally. Refurbishments are facilitated in Invictus GA return center.

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Units Refurbished
/ Year

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Units Reconditioned
/ Month